Guest Experience Expert
Sheraton Rhodes Resort
POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
シェラトン・ファミリーに加わると、そのグローバルなコミュニティの一員になることができます。1937年以来、私たちは集まり、つながる場所を提供しています。シェラトンでは世界中に、アソシエートがつながりを感じられる400以上のコミュニティを形成しています。私たちはお客様を招き入れ、出迎え、魅力的な体験と心のこもったサービスでお客様をつなぎます。お客様に有意義な滞在体験をお届けしたいと考えるチームプレイが得意な方は、ぜひシェラトンの採用情報をご覧ください。「世界の集いの場」になるというシェラトンの使命に共感してくださる方を求めています。シェラトンホテル&リゾートの一員になると、マリオット・インターナショナルのブランドポートフォリオに加わることになります。最高の仕事をして、目標を達成し、素晴らしいグローバルチームに参加し、最高の自分になることができる場所で働いてみませんか。