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Host/Hostess-Lead

The Tokyo EDITION Ginza
今すぐお申し込みください
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POSITION SUMMARY

Answer phones, take dining reservations, and enter diner information into reservation system. Maintain wait list and quote accurate wait time. Make appropriate seating decisions using station rotation chart. Organize seating for large and special needs groups. Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Maintain cleanliness of work areas throughout the day. Monitor dining rooms for seating availability, service, and safety. Communicate with guests and other employees to meet guest needs and ensure staff is working together as a team.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

 
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

エディション・ホテルは、ブティックホテルの天才的創始者として名高いイアン・シュレーガーが生み出す世界クラスのラグジュアリーホテルと、世界規模で事業を展開するマリオット・インターナショナルとの融合により、ホスピタリティ業界でのまったく新しいおもてなしを体現しています。エディション・ホテルはシュレーガーとマリオットの世界を、個性あふれる洗練された雰囲気、独自性へのこだわり、カリスマ性と魅力あふれる快適さで、見事に調和させました。エディション・ホテル ブランドは、品質、オリジナリティ、デザイン、サービスの素晴らしさを理解し、最高のものを求める、洗練された知識豊富な消費者、つまり従来の枠にとらわれない素晴らしい体験を提供する姿勢と感覚をホテルに求める消費者をターゲットにしています。

 
しかし、この魅力的な体験を実現するには、あなたの力が必要です。私たちは自分を鼓舞し、挑戦し、働くことを誇りに思えるような職場を探している、外向的で真に素晴らしい人材を求めています。ここは、マニュアルどおりのサービスではなく、心のこもったサービスをお届けする場所です。つまり、お客様一人ひとりを常に楽しませ、魅了するサービスを提供するために、終わりのない劇場のようなパフォーマンスを展開する場所なのです。
 
ご応募をお待ちしています。エディション・ホテルの一員になると、マリオット・インターナショナルのブランドポートフォリオに加わることになります。最高の最高の仕事をして、​目標を目標を達成し、素晴らしいグローバルチームに参加し、​最高の自分になることができる場所で働いてみませんか。