Supervisor-Restaurant
The Naka Island a Luxury Collection Resort & Spa Phuket
POSITION SUMMARY
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
ラグジュアリーコレクションホテル＆リゾートは、35カ国以上に120を超える施設を持ち、かけがえのない永遠の思い出となるような、最高レベルの体験を提供しています。1906年に、ヨーロッパで最も有名で象徴的なホテルが集まったブランド、イタリアのCIGAとして始まったラグジュアリーコレクション。これまでに培ってきた100年以上の経験は、ラグジュアリーな旅行者の求めるものを超え、常に進化し続けるための強固な基盤となっています。
伝説の宮殿や人里離れた隠れ家から、時代を超越した現代のクラシックホテルまで、高級ホテルやリゾートはどれもその場所を魅力溢れるユニークな形で体現しており、土地の文化的な魅力や宝物への入り口を提供しています。刺激的なストーリーテリングを愛し、その土地の伝統への強い関心と情熱、そしてお客様一人ひとりに合わせて心のこもったきめ細やかなサービスを提供したいと思う方は、ぜひ私たちのチームに加わってください。ラグジュアリーコレクションの一員になると、マリオット・インターナショナルのブランド・ポートフォリオに加わることになります。最高の仕事をして、目標を達成し、素晴らしいグローバルチームに参加し、最高の自分になることができる場所で働いてみませんか。