Night Auditor

As the Night Auditor you are essentially working without management supervision so your responsibility is seen as even greater as you assist in closing out the business for the day as well as check in or out those guests during non- traditional hours. Your keen sense of being proactive, responsive and caring will make all the difference. The night shift also assures the guest a stay that is safe whereby you are monitoring abnormal activity inside and outside of the hotel and monitoring any weather issues that could become threatening to our resting guests. If you enjoy working semi-independently from others and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Renaissance Raleigh where everyone is valued and treated with respect.

 

Role Responsibilities:

 

As a Front Desk Night Auditor you have the responsible to give our guests the best hospitality experience they can have by:

 

Processing credit card transactions and other (restaurant, events, lounge) for the day

 

Handling phone system, transferring calls, and reservations.

 

Verify, balance and review hotel room availability

 

Perform Check-in and Check-out procedures

 

Administer guest payment policies and look for errors from the day shifts

 

Maintain overall lobby appearance

 

Be diversed in all hotel emergency procedures

 

Here are some reasons our associates like working for us:

 

Benefits (Full Time Associates only)

 

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career

 

Night Audit experience in the Hospitality field is a plus.

 

Behaviors

Leader: Inspires teammates to follow them (Preferred)

Functional Expert: Considered a thought leader on a subject (Preferred)

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Preferred)

Motivations

Preferred

Goal Completion: Inspired to perform well by the completion of tasks

 

Preferred

Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

 

Preferred

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

 

Experience

Preferred

1 years:

 

Night Audit experience in the Hospitality field is a plus.