Operations Expert
Moxy Osaka UmedaOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Operations Experts take the initiative to deliver a wide range of services across all front-of-house activities that guide guests through their entire stay. Their role takes ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space across, front desk, food & beverage, housekeeping and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Operations Expert makes transactions feel like part of the experience.
Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
ホテルでの接客経験は問いません！！
興味がある方ならOK！！
当ホテルはフロントのみ、ゲストサービスのみなどではなく、全員がマルチタスククルーとして、サービス業務全般をお任せいたします。
マルチタスクにお仕事をしていただきますので、経験値やスキルをさらに上げたい方にもおすすめです！
MOXYのみどころとして、バーカウンターでチェックインをします！！
その他、カフェやドリンクの提供・キッチン業務など、料飲業務も携わります。
カクテル作りにも携われますよ！！
英語を勉強したい!英語を使ってコミュニケーションを取りたい！！
そんな方にはピッタリのホテルです。
・宿泊ゲストや外部ゲストの接客、リクエストへの対応
・お客様満足度の向上
・フロント業務：チェックイン/チェックアウト、荷物お預かり、観光案内、ゲスト対応等
・料飲業務：ドリンク、カフェメニューご提供、簡単な調理を含むキッチン業務等
マルチタスクにお仕事をしていただきますので、
経験値やスキルをさらに上げたい方にもおすすめです！
髪色、髪型自由
あなたの個性を尊重します！
【応募資格】
・未経験歓迎
・PCスキル
・コミュニケーション能力
・日本語能力（目安：N2以上）必須
・業務上必要なレベルの英会話スキル があれば尚可
・Opera知識経験あれば尚可
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Moxy is for Play. Seriously. The energetic and stylish alternative to the typical hotel experience, Moxy is designed for always-on guests seeking fun new experiences in the hotel and city they’re in. Our lively communal spaces and energetic Crew help guests have a good time by creating moments of spontaneous playfulness.
Moxy Crew take work seriously, but they never take themselves too seriously. They delight in creating a light and playful atmosphere, and are warm and friendly to those around them, welcoming all. We’re looking for people who: love doing it all, always think outside the box, enjoy chatting it up with guests, live in the now but know what’s next, and have high energy and a do-it-yourself attitude.
If you’re someone who is thoughtful, spirited and loves serving up huge doses of fun, then take a look at our jobs and see if anything catches your eye. In joining Moxy Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.