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Platform Manager

Marriott International HQ
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Position Summary 

The Platform Manager is responsible for creating and maintaining a Domain-level program plan that integrate milestones, dependencies, and risk management strategies across multiple projects to achieve objectives within Marriott’s Reservations Domain. The Platform Manager will also be accountable for managing budgets and functioning as a lead in coordinating with Marriott’s strategic Central Reservation System (CRS) partner, Amadeus. 

Key Responsibilities 

Program-Level Planning & Execution 

  • Develop and maintain comprehensive program-level plan in the Reservations Domain that includes milestone tracking, dependency management, and risk identification and mitigation strategies. 

  • Coordinate with multiple project leads to ensure alignment on timelines, deliverables, and resource allocation. 

  • Facilitate regular program status meetings and provide transparent reporting to stakeholders. 

Financial Management 

  • Own the financial planning for assigned Initiatives 

  • Monitor budgets, forecasts, and actuals to ensure financial targets are met. 

  • Provide financial transparency and reporting to leadership. 

Stakeholder & Vendor Management 

  • Serve as the primary point of contact for stakeholders and external vendors in support of Amadeus 

  • Ensure vendor deliverables align with program requirements and timelines. 

  • Develop and maintain vendor processes 

  • Oversight on KPIs/SLAs and Service Quality 

  • Supports Amadeus key activities and timelines in supporting of integrations to xPMS 

  • Supports Production Incident Management resolution, reporting and processes 

Qualifications 

  • Bachelor’s degree in Business, Finance, or related field; PMP or equivalent certification preferred. 

  • 5+ years of project management experience, with at least 3 years in a senior or program-level role. 

  • Proven ability to manage budgets, financial forecasts, and cost controls. 

  • Expertise in program planning tools (e.g., Smartsheet, PowerBI, JIRA, ServiceNOW) and risk management frameworks. 

  • Strong leadership, communication, and problem-solving skills. 

Competencies 

  • Strategic Thinking: Ability to align program objectives with organizational goals. 

  • Adaptability: Maintains performance under pressure and during change. 

  • Execution Excellence: Delivers results through effective planning and resource management. 

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. 

All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.  Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.

Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. 

Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected.  Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.