Quality, Training & Compliance Supervisor
Moxy IzmirWe are seeking a proactive and detail-oriented Quality, Training & Compliance Coordinator to join our team. This role is responsible for overseeing hotel quality standards, coordinating associate training programs, monitoring compliance requirements, and supporting continuous improvement initiatives across all departments.
The successful candidate will play a key role in ensuring operational excellence, brand standard compliance, legal and regulatory adherence, and the development of our associates through effective training and quality management practices.
- Monitor and maintain compliance with brand standards, operational procedures, and guest experience requirements.
- Conduct regular quality audits and inspections throughout the hotel.
- Analyze guest feedback, satisfaction surveys, and operational performance metrics.
- Identify improvement opportunities and coordinate corrective action plans with department leaders.
- Support property readiness for internal and external audits.
- Monitor legal, regulatory, and company compliance requirements.
- Coordinate documentation and records required for inspections, audits, and certifications.
- Support occupational health and safety, food safety, sustainability, and other compliance-related programs.
- Ensure hotel policies and procedures are updated and communicated effectively.
- Prepare reports, presentations, and performance dashboards related to quality and training activities.
- Maintain databases, records, and compliance documentation.
- Communicate effectively with department heads and hotel leadership regarding quality and training performance.
- Support special projects and continuous improvement initiatives as assigned.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Moxy is for Play. Seriously. The energetic and stylish alternative to the typical hotel experience, Moxy is designed for always-on guests seeking fun new experiences in the hotel and city they’re in. Our lively communal spaces and energetic Crew help guests have a good time by creating moments of spontaneous playfulness.
Moxy Crew take work seriously, but they never take themselves too seriously. They delight in creating a light and playful atmosphere, and are warm and friendly to those around them, welcoming all. We’re looking for people who: love doing it all, always think outside the box, enjoy chatting it up with guests, live in the now but know what’s next, and have high energy and a do-it-yourself attitude.
If you’re someone who is thoughtful, spirited and loves serving up huge doses of fun, then take a look at our jobs and see if anything catches your eye. In joining Moxy Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.