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Recruitment Executive

Sheraton Phu Quoc Long Beach Resort

POSITION SUMMARY

The Recruitment Executive is responsible for assisting the Director of Human Resources in the daily management of the recruitment team in order to meet the hotel strategic objectives and KPI, and to ensure that the recruitment functions guide, support and align with the hotel’s culture and hotel’s vision.
Assist DOHR to develop and implement detailed Human Resources plans to support business objectives. Assist and support management and the leadership team with handling and resolving Human Resources issues. Organize and direct the efficient and timely hiring of all associates for the Hotel. Monitor and assist Director of Human Resources with hiring processes and issues. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards.
 

DUTIES AND RESPONSIBILITIES:
Recruitment - Programs and Strategies
Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards.

Hiring - Applications
Assist employees with internal and external transfer requests and procedures.
Monitor and assist managers/supervisors with hiring processes and issues.

Hiring - Prescreen and Interviewing
Coordinate and conduct applicant drug screens, reference checks, background checks, motor vehicle checks, and social security number verification in accordance with company procedures.
Maintain applicant flow, drug screen, orientation and transfer request logs.

Hiring - Offers
Communicate to all applicants receiving a job offer the necessary documentation required to bring on first day of employment in order to complete I-9 employment verification forms.

Hiring - New Employees
Create and maintain new hire files and enter them into PeopleSoft.
Create new employee personnel file.
Assist with orientation of new employees.
Train new hires on Human Resources processes, programs, policies, information systems, etc.

Compensation
Support processing and maintenance of payroll records in accordance with policies and procedures, as necessary.

Administration
Maintain confidentiality and security of employee and property records, files, and information.
Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's, reference checks, Drug Free Workplace Policy (DFWP), applicant self-identification forms, department orientation check list).
Answer phone calls and record messages.
Create and type office correspondence using computer.
Create and maintain filing systems.
Generate Human Resources data reports as required or as requested.
Serve as Human Resources subject matter expert and participate on project teams.

Communications and Relations
Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines.
Inform Human Resources management of issues related to employee relations within the division or property.
Post all necessary legal or regulatory notices related to Human Resources in view of all employees as required by law.
Assist and support management and the leadership team with handling and resolving Human Resources issues.

Policies and Procedures
Maintain confidentiality of proprietary materials and information.
Follow company and department policies and procedures.
Protect the privacy and security of guests and coworkers.
Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
Perform other reasonable job duties as requested by Supervisors.

Communication
Talk with and listen to other employees to effectively exchange information.
Speak to guests and co-workers using clear, appropriate and professional language.
Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness.

Assists Management
Assist management in screening resumes, conducting interviews and selecting new hourly hires using selection tools and systems.

Working with Others
Support all co-workers and treat them with dignity and respect.
Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
Develop and maintain positive and productive working relationships with other employees and departments.
Actively listen to and consider the concerns of other employees, responding appropriately and effectively.
Partner with and assist others to promote an environment of teamwork and achieve common goals.

Physical Tasks
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
 

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.