Rooms Operations Coordinator

Additional Information: This hotel is owned and operated by an independent franchisee, MDM Hotel Group, Ltd.. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Control inventory of hotel rooms as well as keeping track of all repeat guest and upselling program

Responsible for blocking, groups. Pass on group information to Front Desk.
Ensure all special requests from transient guest are blocked and noted on accounts
Ensure that all Marriott Reward Elite Program members, VIP’s and repeat guest are identified, recognized and pre-blocked. Work directly with Guest Relations Manager when blocking VIP rooms
Become familiar with top 50 guests, important special corporate accounts, and frequent guests to deliver room type request.
Keep track of front office supplies inventory, ordering, completing purchase orders and monitoring expenses.
Maintain declining balances on other expenses for room areas.
Monitor payroll reports to ensure accuracy (missing punches, PTO, Overtime Authorization etc.)
Attend all departmental meetings.
Actively oversee Drake Beils upselling program, by analyzing daily and weekly arrivals, and prepare information to be shared with front office
Walk the assigned rooms for VIPs, X4, P6, and X1
Monitor room changes
Verify wait status list and communicate with housekeeping regarding room status.
Control and supervise rooms under maintenance codes and verify with corresponding departments statuses.
Assisting agents and GXP coordinators as needed.

Compensation: Hourly  Schedule: Full-Time  Position Type: N-Management  Remote Work? N     Benefits  Health Insurance Dental and Vision Paid Time Off 401K Pet Insurance Parking and Metro Reimbursement  Travel Perks and Benefits Recognition and Rewards Growth Opportunities Holiday pay Free Meals Free uniforms Free life insurance Free short-term disability …and much more! 20.00 - 20.00

This company is an equal opportunity employer.

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