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Sales Coordinator

Moxy Brussels City Center
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Additional Information: This hotel is owned and operated by an independent franchisee, Hotel Co 51. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

THE PERSON
 
The Sales Coordinator is a super confident individual that is part of the Cluster Sales team and is a buzzy point of contact between customers and hotels.
 
You will do sales research, understand how to conduct prospecting, administrative tasks, maximise revenue, build customer loyalty and support the Regional Sales team.
 
You’ll be based in the Brussels area operating out of the Moxy Brussels and support the 2 Hotel Co 51 hotels in the market, with travel to client sites or events as needed.
 
THE JOB
  • Evaluate, qualify, respond to sales leads, and arrange appointments for the Multi Property Sales Manager, covering Moxy Brussels and Courtyard by Marriott Brussels EU hotels.
  • Prepare and finalise contracts to close sales transactions.
  • Join-in on Sales projects, executing activities that support the commercial direction of your hotels.
  • Create sales presentations, injecting your personality and our disruptive sales culture.
  • Join sales calls to engage with prospective and current clients.
  • Provide sales program/event coordination, reporting support, and/or general administrative support as needed.
  • Maintain a portfolio of telesales accounts and nurture client relationships.
  • Research and identify new leads.
  • Provide support for the Group reservations team, if needed.
  • Using our CRM, SFA Web and Opera, to manage leads and track performance.
  • Collaborate with Marketing to align messaging and promotional efforts
  • Represent the hotels at local networking events, trade shows, and client meetings as required.
 
Maintaining Business Goals
  • Establish and maintain complete and up-to-date lead response information
  • Generate and organise sales reports using multiple data systems
  • Track and report on KPIs such as lead conversion rates, revenue contribution in the managed segments, and client engagement
 
FUTURE CAREER PROGRESSION
 
This role is an ideal way to progress into a
proactive sales role within a forward facing, ambitious company.
Ongoing training and development through Marriott programs and 1:1 coaching with your line manager.
A fully supportive sales culture with high-level talent to learn from.
Exposure to regional and international sales strategies
 
EDUCATION AND PROFESSIONAL CERTIFICATION
  • High School diploma or equivalent required
  • Preferred minimum of 2 years’ experience in hotels either in Sales and Marketing, Group Reservations, Guest Services, or Front Desk,
  • Experience in select-service or lifestyle hotel brands is a plus
  • Previous experience in a multi-property or cluster sales role is advantageous
LANGUAGE
 
Language requirements: Business proficient English & French.
 
PROFILE
  • Detailed and accurate in all you do especially taking care of data.
  • Clear and confident in both written and verbal communication.
  • Ability to work under own initiative.
  • Positive, entrepreneurial, and open-minded approach to challenges.
  • Creative and innovative in improving processes and driving results.
  • Trusted by others through consistent authenticity and ethical standards.
  • Maintain confidentiality of proprietary materials and information
 
SKILLS
  • Excellent communication and interpersonal skills.
  • Proficient at Microsoft Office, especially:
  • Excel (you’ve got to love those spreadsheets)
  • Word (perfect for proposals)
  • PowerPoint (make your presentations pop) and
  • Outlook (you use all the tools).
  • Strong organisational and time management skills
  • Comfortable working in a fast-paced, dynamic environment
 

This company is an equal opportunity employer.

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