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Sales & Marketing Executive

The Ritz-Carlton Perth
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Sales & Marketing Executive

  • Beautiful location on the Elizabeth Quay waterfront
  • Training and Career Development opportunities within an international brand
  • Discounts on hotel rooms and food and beverage within Marriott
  • Discounts on retail venues around the location
  • Recognition and wellbeing programs
  • Marriott Life with the Works – Paid Birthday Leave, Sabbatical Leave, and Parental Leave
  • Free Employee Meals
  • Laundry Benefits

 

About the Role

  • Perform general office duties to support Sales & Marketing .
  • Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). 
  • Promote awareness of brand image internally and externally. 
  • Gather materials and assemble information packages (e.g., brochures, promotional materials). 
  • Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. 
  • Enter, retrieve, reconcile, and verify information in software involved in the sales process. 
  • Answer guest questions about property facilities/services.
  • Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. 
  • Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. 
  • Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. 

 

Preferred Candidate:

  • Sales & Marketing experience.
  • May be required to work on Saturday or Sunday.
  • High proficiency in Microsoft office.
  • Preferred knowledge of Opera.
  • Demonstrates interpersonal skills, team work, customer service and able to manage diverse relationships.
  • English Language Proficiency.
  • Impeccable communication across all levels and presentation.
  • Detail orientated, able to effectively manage time and multiple tasks.   
  • Reliable, positive, adaptably and able to operate in a highly functioning team.

 

Only shortlisted candidates will be contacted to go through our selection process.  

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. 

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
 
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.