Senior Learning & Development Executive

JOB SUMMARY

The Senior Learning & Development Executive is responsible for supporting the organization's talent acquisition, onboarding, training, and employee development initiatives. This role coordinates recruitment activities, facilitates new hire integration, delivers training programs, supports HR events, and ensures departmental training compliance across the organization. The incumbent will work closely with department leaders, employees, educational institutions, and HR stakeholders to foster a culture of continuous learning and development.

KEY RESPONSIBILITIES
Recruitment & Talent Acquisition
•    Coordinate and support end-to-end recruitment activities.
•    Schedule and liaise with hiring managers and candidates for interviews.
•    Prepare interview documentation and maintain recruitment records.
•    Support onboarding and administrative processes for interns.
•    Coordinate internship programs and maintain relationships with educational institutions.

Learning & Development
•    Prepare, update, and maintain training materials, presentations, and learning resources.
•    Conduct orientation and induction training for new employees.
•    Coordinate training schedules and training logistics across departments.
•    Monitor training completion and maintain accurate training records.
School & Community Engagement
•    Plan, coordinate, and host Learning Journeys for schools and educational institutions.
•    Liaise with external partners, schools, and internal stakeholders to ensure successful program execution.
•    Deliver engaging presentations and provide visitors with a positive learning experience.

Training Compliance & Quality Assurance
•    Monitor departmental training activities to ensure compliance with company standards and requirements.
•    Work closely with department heads to ensure training plans are implemented consistently.
•    Track training effectiveness and recommend improvements where necessary.
•    Ensure employees meet mandatory training requirements.

Employee Engagement & HR Support
•    Support the planning and execution of HR and employee engagement events.
•    Assist in employee recognition, wellness, and development initiatives.
•    Provide administrative support for HR projects and programs as assigned.

Leadership & Employee Support
•    Assist management in hiring, training, scheduling, evaluating, and motivating employees.
•    Develop and maintain positive working relationships with employees at all levels.
•    Support teams in achieving organizational goals and objectives.
•    Listen and respond appropriately to employee concerns and feedback.

Compliance, Safety & Professional Standards
•    Follow all company, safety, and security policies and procedures.
•    Report accidents, injuries, unsafe work conditions, and security concerns to management promptly.
•    Maintain confidentiality of sensitive and proprietary information.
•    Ensure personal appearance and professional conduct meet company standards.
•    Prepare and review written documents accurately and completely.
•    Communicate professionally through verbal, written, and telephone interactions.
•    Ensure adherence to quality standards and service expectations.
•    Perform other duties and special projects as assigned by management.
 

QUALIFICATIONS & REQUIREMENTS

Education

• Diploma or Bachelor's Degree in Human Resources, Learning & Development, Business Administration, Hospitality Management, or a related field.

Experience

• Minimum 2 years of experience in Learning & Development, Training, Human Resources, or Talent Development.
• Experience in conducting training programs and coordinating recruitment activities.
• Experience in employee engagement and event coordination will be an advantage.