Sommelier - Atria
The Ritz-Carlton MelbourneAtria - Take a seat in the sky.
Located on Level 80 of The Ritz-Carlton, Melbourne, Atria is a refined dining destination celebrating exceptional Australian produce, seasonality, and a deep connection to place. Complemented by a thoughtfully curated wine program, Atria offers a dynamic and expressive culinary experience, set against breathtaking panoramic views of the city.
Position Summary
Key Responsibilities
- Assist with the restaurant service period, tending to the guests and exceeding their expectations
- Answer guest questions regarding all beverage related items including but not limited to origin, vintage and style of various wines.
- Create wine lists showcasing your inner creativity and maintain respective inventories
- Conduct training sessions to increase the beverage knowledge of all team members
- Serve and connect with guests throughout the complete food and beverage experience
- Understand guest requirements, delivering service excellence with each guest experience
- Assist with the bar operational tasks if required
- Build and strengthen relationships with existing and new guests, exhibiting our legendary service and enabling future bookings
About You
- An up to date RSA
- Exceptional wine and beverage knowledge
- Relevant experience in a role
- Working rights in Australia
- Enthusiastic to escalate your career
- Self-motivated, driven and energized in a fast paced environment
- Armed with smart solutions and a can-do attitude
Your Benefits
- Enjoy complimentary meals every day in our Employee Dining Room.
- You gain access to industry leading digital and classroom based training resources, plus opportunities for cross-exposure across departments.
- Earn more when you successfully refer a new employee. (Terms & Conditions apply)
- Birthday Perks: enjoy your special day with a paid day off
- We celebrate your success through awards and recognition events.
- Enjoy exclusive discounts on shopping, cinema tickets, technology, and more with mPerks.
- Opportunities to participate in a vibrant calendar of fun, associate-focused events.
- Dedicated appreciation events to honour your career milestones with the company.
- Travel the world with exclusive hotel discounts for you and your loved ones across Marriott International.
- 24/7 Assistance Programme offering confidential support for your mental, emotional, and financial wellbeing.
- Receive 20% off in all food and beverage outlets within Marriott properties.
- Relax and recharge with 20% off treatments in The Ritz-Carlton Spa.
At The Ritz-Carlton, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.