Wardrobe Coordinator
The Ritz-Carlton Melbourne
Key Responsibilities:
- Expertly perform alterations, repairs, hemming and tailoring of employee uniforms to ensure impeccable presentation standards.
- Maintain the highest standards of garment care and presentation for both employee uniforms and guest attire.
- Oversee the issuing, collection, tracking and inventory management of employee uniforms and guest garments.
- Coordinate dry cleaning, laundering and specialist care services for garments, linens and bedding.
- Monitor uniform stock levels and maintain accurate wardrobe records, inventory systems and garment tracking processes.
- Ensure all uniforms are presented in pristine condition, reflecting The Ritz-Carlton's legendary service standards.
- Deliver professional, personalised service when assisting employees and guests with wardrobe requirements.
About You:
- Exceptional attention to detail with a strong focus on quality craftsmanship and garment presentation.
- Previous experience in garment alterations, tailoring, sewing or wardrobe operations.
- Strong communication and customer service skills with a warm and professional approach.
- Experience within a luxury hotel, wardrobe, dry-cleaning or uniform services environment is advantageous.
- Confident computer skills, with experience maintaining inventory and record-keeping systems.
- Highly organised, with the ability to manage multiple priorities in a fast-paced luxury environment.
Why The Ritz-Carlton, Melbourne?
- Enjoy complimentary meals every day in our Employee Dining Room.
- You gain access to industry leading digital and classroom based training resources, plus opportunities for cross-exposure across departments.
- Earn more when you successfully refer a new employee. (Terms & Conditions apply)
- Birthday Perks: enjoy your special day with a paid day off
- We celebrate your success through awards and recognition events.
- Enjoy exclusive discounts on shopping, cinema tickets, technology, and more with mPerks.
- Opportunities to participate in a vibrant calendar of fun, associate-focused events.
- Dedicated appreciation events to honour your career milestones with the company.
- Travel the world with exclusive hotel discounts for you and your loved ones across Marriott International.
- 24/7 Assistance Programme offering confidential support for your mental, emotional, and financial wellbeing.
- Receive 20% off in all food and beverage outlets within Marriott properties and up to 35% at selected venues in ANZP.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.