FLEX Director of Design - AI Studio

The Director of Design for AI Studio is a key leadership position responsible for ensuring that AI solutions are human-centered and intuitive. In the dynamic context of an innovation studio, the Director of Design will not only create mockups and prototypes of the interface but also engage in design research to understand user needs and pain points before development and gather feedback post-implementation. This role is crucial to making sure the Studio’s AI solutions truly solve problems in a way that users can and will use.

Key Responsibilities

·     Conduct rapid user research or design thinking sessions at the start of each project to understand and document end-user needs and preferences.

·     Create wireframes and UI designs for AI prototypes, demonstrating how users will interact with AI-driven features.

·     Collaborate with product managers and engineers to ensure the designs drive KPIs and are implementable within reasonable timelines.

·     Gather feedback during pilot tests, observing how users interact with the prototype, and iterate on the design to address usability issues.

·     Tirelessly advocate for user-centered solutions, helping to ensure that technology does not overshadow the human element, particularly in hospitality where human touch is paramount.

·     Design for data visualization: Create intuitive designs that facilitate understanding and interpretation of data.

Required Qualifications

·     8+ years of experience in UX/UI, design research and in working with stakeholders at various levels to facilitate thoughtful design decisions.

·     Bachelor's or degree in UX design or a related field.

·     Portfolio of work showing applications that have been released and are in use today, with bonus points for AI driven, process automation apps. Candidates should be prepared to demonstrate their work during the interview process.

·     Familiarity with and a champion of AI ethics and responsible AI practices.

·     Passionate about designing AI systems that enhance employee productivity by removing tedious, manual labor.

Preferred Qualifications

·     Master's degree in UX design or a related field

The pay range for this position is $56.58 to $90.24 per hour.

Washington Applicants Only: Employees will accrue 0.0334 PTO balance for every hour worked and eligible to receive minimum of 9 holidays annually.

FLEX opportunities offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.  Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected.  Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

The application deadline for this position is 14 days after the date of this posting, May 28, 2025.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.