FLEX Site Reliability Analyst

Supports the Resiliency & Recoverability Disaster Recovery (DR) Program by analyzing and mapping critical business transactions to underlying technologies, assessing resiliency posture, and identifying gaps in recovery capabilities. Collaborates with cross-functional teams to ensure preparedness for real disaster scenarios and recovery testing. Provides data-driven insights and reporting to support strategic decision-making and continuous improvement in DR planning and execution.

CANDIDATE PROFILE

Education and Experience

Required:

·        5+ years of experience in business analysis, IT operations, or disaster recovery

·        Bachelor’s degree or equivalent relevant experience/certifications

·        Experience with Agile methodologies (Scrum, Kanban, SAFe)

·        Strong analytical and documentation skills

·        Proficiency with Microsoft Office 365 and tools such as JIRA, Confluence

Preferred:

·        Experience with disaster recovery planning and testing

·        Familiarity with ITIL v4, PMP, or Agile certifications

·        Experience with infrastructure technologies (e.g., servers, networks, middleware)

·        Strong communication and stakeholder engagement skills

CORE WORK ACTIVITIES

Business Analysis and Process Mapping

·        Identify and decompose critical business transactions into underlying technology components

·        Collaborate with business and IT stakeholders to validate transaction flows and dependencies

·        Create and maintain end-to-end ecosystem diagrams and documentation

Resiliency Assessment and Gap Analysis

·        Review and assess RTO/RPO and recovery posture for applications and infrastructure

·        Conduct interviews and workshops with SMEs to validate recovery capabilities

·        Identify gaps, risks, and single points of failure in DR posture

·        Document findings and provide structured reports and recommendations

Project and Stakeholder Support

·        Support DR initiatives as a senior analyst and project contributor

·        Track project milestones, risks, and issues related to DR assessments

·        Liaise with vendors and internal teams to gather data and resolve blockers

·        Prepare and deliver executive-level presentations and reports

Reporting and Metrics

·        Develop and maintain DR metrics and dashboards

·        Provide bi-weekly progress updates and executive summaries

·        Support audit and compliance reporting related to DR readiness

MANAGEMENT COMPETENCIES

Leadership

·        Communication

·        Managing Change

·        Problem Solving and Decision Making

·        Professional Demeanor

Managing Execution

·        Strategy Execution

·        Driving for Results

·        Planning and Organizing

Building Relationships

·        Customer Relationships

·        Global Mindset

·        Strategic Partnerships

Learning and Applying Professional Expertise

·        Continuous Learning

·        Technical Acumen

·        IT Business Management

Basic Competencies

·        Basic Computer Skills

·        Mathematical Reasoning

·        Oral and Written Communication

·        Reading Comprehension

The pay range for this position is $40.81 to $69.62 per hour.                                                                                                                                                                      

Washington Applicants Only: Employees will accrue 0.0334 PTO balance for every hour worked and eligible to receive minimum of 9 holidays annually.

FLEX opportunities offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.  Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected.  Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

The application deadline for this position is 17 days after the date of this posting, June 5, 2025.      

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.