General Manager

Additional Information: This hotel is owned and operated by an independent franchisee, Amazonas H.O.T., S.A.. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

JW Marriott Quito is seeking an accomplished and values-driven General Manager to lead one of Ecuador’s most iconic luxury hotels. This executive role is responsible for the overall strategic direction, operational excellence, financial performance, brand compliance, and cultural leadership of the hotel.

As the primary leader and Chief Culture Officer, the General Manager ensures the consistent delivery of the JW Marriott brand promise—creating meaningful, personalized guest experiences while fostering a people-first culture grounded in integrity, discipline, respect, and continuous development.

Key responsibilities include leading the Executive Committee, driving sustainable business performance, overseeing all hotel operations (Rooms, Food & Beverage, Events, and Support Areas), and partnering closely with Commercial, Sales, Marketing, and Revenue Management teams to maximize profitability, market share, and brand positioning.

The role also serves as the principal liaison with ownership, ensuring transparent communication, strong governance, and alignment between brand standards and ownership objectives. The General Manager represents the hotel within the local community, strengthens its reputation, and ensures excellence in guest satisfaction, associate engagement, and operational standards.

•Proven experience as a General Manager in a luxury or full-service hotel environment.
•Strong strategic, financial, and commercial acumen, with demonstrated results in GOP, EBITDA, RevPAR, and ADR.
•Deep operational knowledge across all hotel departments.
•Demonstrated ability to lead, inspire, and develop high-performing executive teams.
•Strong commitment to people-first leadership, associate engagement, and talent development.
•Experience working closely with ownership and senior stakeholders.
•Solid expertise in brand compliance, risk management, governance, and quality standards.
•High emotional intelligence, sound judgment, and strong executive presence.
•Excellent communication, relationship-building, and decision-making skills.
•Advanced English proficiency required; Spanish fluency required.
•High on-property visibility and operational availability.
• Absolute discretion, integrity, and confidentiality

The compensation package for this role includes a competitive monthly base salary, company car provided for professional use, comprehensive medical and life insurance coverage, and an annual performance-based bonus linked to business results and overall hotel performance. USD 12,000 per month, plus benefits and annual performance-based bonus.

This company is an equal opportunity employer.

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Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.