Greater China - Voyage Program - IT
Shanghai OperationsJOB SUMMARY
The Voyage Global Leadership Development Program
Voyage: Training tomorrow’s leaders today
Marriott International welcomes recent university graduates to experience the career development adventure of a lifetime and a world of leadership opportunities. Our global leadership development program, Voyage, propels participants on a mentored, learning-inspired journey to prepare you for a successful career. Voyage is a full-time, paid development program. As an associate and trainee, you’ll build upon the skills you developed in school by participating in real world assignments.
About the journey
Voyage is an elite, award-winning program that provides a combination of hands-on, discipline-specific training and a leadership-focused curriculum. The program takes place at a Marriott International managed hotel, not a classroom, and is offered in 50+ countries.
When you join Voyage, you gain access to Marriott’s senior leaders and coaches and have many opportunities to stand out. You’ll participate in mini-rotations across the disciplines to learn firsthand how to manage various hotel functions and to connect with current and former Voyage participants through our social collaboration tools. Each individual’s Voyage journey is unique, spanning 18 months dependent upon your career interests, passions, goals, and location. You’ll immediately be immersed in our rich culture and portfolio of global brands to learn how Marriott sets the standard of industry excellence.
The experience you’ll gain
Voyage participants learn by doing! You’ll be fully immersed in the day-to-day operations of a hotel. If accepted into this elite program, you will:
• Cultivate customer relationships
• Be a champion for innovation within the organization
• Get exposure to managing projects & people
• Improve processes & pitch new initiatives through your Voyage project
• Take on special projects that will draw upon all your training
Besides, when you accept into an IT Voyager, you are expected to learn from very beginning that includes but not limited to:
- Provides end-user support to hotel staff.
- Assists in creating and maintaining secure server environment. Performs server securities and routine preventative maintenance.
- Assists to conducts periodic inventories of applications and hardware; prepares reports for property management.
- Provides exceptional customer service. Works with vendors to troubleshoot guest-facing technologies to support market positions and ensures compliance with SLAs.
- Ensures technology assets are secured.
- Assists in works to ensure hotels are in compliance with appropriate Marriott International Policy and Information Security Manual. Implements solutions as directed to resolve discrepancies.
- Assists in disaster recovery and business continuity as it relates to technology.
- Assist in planning hotel operating and capital investment budget.
Destination: Marriott leadership
You’ll participate in management meetings and collaborate with Voyage participants worldwide. You’ll be expected to solve challenges, as well as offer ideas and innovative solutions. You will also have an opportunity to provide feedback on your curriculum and have an impact on future Voyage hires’ experiences. After graduation, you’ll be well-prepared to pursue your passion and take on new challenges. Many program graduates are ready to step into a Marriott supervisory or entry-level management role right away, because the program has provided a foundation for future leadership.
Ready to embark?
To become a Voyage participant, you are a citizen or permanent resident in applied location; Other qualifications include:
• A full-time undergraduate and above students graduating between June 2023 and June 2025
• Superior critical-thinking & interpersonal communication skills
• The ability to foster relationships & work collaboratively
• The ability to self-manage & be a self-starter
• A real desire for personal & professional growth
Want to learn more?
Visit MarriottU.com
- voyager
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.