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Senior Director, Interior Design

Greater China (Hong Kong)

JOB SUMMARY

Leads the design process with focus on efficiency, cost effectiveness and accountability in producing Interior Design projects reflecting current Interior Design trends and hotel brand standards.

CANDIDATE PROFILE

Education and Experience

•    4-year degree from an accredited interior design program preferred, or equivalent work experience within the industry.  
•    Minimum 15 years design experience including hospitality industry.
•    NCIDQ certificate preferred.
•    Professional association membership preferred.

Key Skills / Requirements

•    Knowledgeable about innovation & trends both in & outside of industry
•    Excellent business acumen
•    Complex problem solving & creative solution skills
•    Ability to build & maintain strong working relationships across departments & teams
•    Excellent customer service skills
•    Ability to negotiate and be flexible when appropriate
•    Excellent organizational skills & ability to manage multiple priorities & resources
•    Expert written & verbal communications skills
•    Strong people/project management skills
•    Excellent presentation skills
•    Ability to create and inspire a team environment
•    Strong background in interior architecture and FF&E


CORE WORK ACTIVITIES

•    Leads the Interior Design Program with effort focused on educating, guiding, and influencing customers as a hotel brand products and services.
•    Responsible for the Hotel Design Review presentation to key executives. 
•    Partners with Brands to provide innovative and cost-effective solutions to drive the business needs of the brands in support of their strategic growth goals. 
•    Leads the design and project management for the responsible brands, for both standard and customer design facilities giving a solid pipeline of sustainable projects. 
•    Supports the department leader and functions as backup in their absence.
•    Represents the company at the highest level as the ‘face of the hotel brand’ at conference, trade shows.
•    Leads collaborative product development, design integrity standards and lessons learned effort related to brands. 
•    Liaison with developers and Operations to negotiate property brand assignment. 
•    Continually monitors current business processes, makes recommendations and implements approved changes as required.
•    Responsible for development and adherence to department and project budgets. Responsible for developing and maintaining initiative budgets.
•    Develops strategic relationships with owners and franchisees to promote and influence the MI Interior Design services and philosophy.
•    Analyzes and aligns ID department resources equal to associate skill sets and workload requirements.


MANAGEMENT COMPETENCIES 
Leadership
•    Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
•    Leading Through Vision and Values - Keeps the organization's vision and values at the forefront of decision making and action.
•    Managing Change - Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace; serves as role model for how to handle change by maintaining composure and performance level under pressure or when experiencing challenges.
•    Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
•    Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values. 
•    Strategy Development - Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes.

Managing Execution
•    Building a Successful Team - Uses an effective interpersonal style to build a cohesive team; inspires and sustains team cohesion and engagement by focusing the team on its mission and importance to the organization.
•    Strategy Execution – Ensures successful execution across of business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes.
•    Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.

Building Relationships
•    Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.
•    Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
•    Strategic Partnerships - Develops collaborative relationships with fellow employees and business partners by making them feel valued, appreciated, and included; explores partnership opportunities with other people in and outside the organization; influences and leverages corporate and continental shared services and/or discipline leaders (e.g., HR, Sales & Marketing, Finance, Revenue Management) to achieve objectives; maintains effective external relations with government, business and industry in respective countries; performs effectively as a liaison between locations, disciplines, and corporate to ensure needed resources are received and corporate strategies are understood and executed.

Generating Talent and Organizational Capability 
•    Organizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
•    Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
 

Learning and Applying Professional Expertise
•    Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.
o    Design-Knowledge of design techniques, tools, and principles to produce and/or review design concepts, drawings, plans, and models that are consistent with internal and external guidelines.
•    Basic Competencies - Fundamental competencies required for accomplishing basic work activities. 
o    Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
o    Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues.
o    Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences.
o    Reading Comprehension - Understands written sentences and paragraphs in work related documents.
o    Writing - Communicates effectively in writing as appropriate for the needs of the audience.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.